Legal Notice

Business Identity

This website (shopkaywee.com) is operated by KAYWEE, a jewelry retailer based in Pakistan.

Registration / NTN: 3540448383053

Nature of Business

KAYWEE curates and sells jewelry — including earrings, necklaces, bangles, and rings — direct to consumers within Pakistan, via this website and its associated online checkout.

Contact

For any legal, business, or customer inquiries, reach us at shopkaywee@gmail.com.

You can also call or message us on +923315616222.

Complaints & Dispute Resolution

If something goes wrong with an order — a delivery, a refund, a charge you don't recognise — contact us directly and we will resolve it. Please include your order reference (format KW-XXXXX-GLOW) so we can find it immediately.

1. Email shopkaywee@gmail.com or call +923315616222.
2. We acknowledge every complaint within 2 working days.
3. We aim to resolve it within 7 working days, and will keep you updated if it needs longer.
4. Refunds, once approved, are processed to the original payment method — see our Refund Policy for timelines.

If you paid by card and believe a charge is incorrect, you may also raise the matter with your card-issuing bank.

Governing Law

This notice, and your use of this website, is governed by the laws of Pakistan. See our Terms of Service for the full governing law and dispute resolution terms.

Related Policies

For how we handle your data, payments, and returns, see our Privacy Policy, Refund Policy, and Shipping Policy.